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Sugar Market Demonstration and Discussion

Sugar Market Demonstration and Discussion

by Ryan Fairweather | Jun 9, 2021 | Customer Experience, e-Marketing, Marketing, Marketing Automation, Sugar Market

Darren Flood from Evolution Marketing provides are view of Sugar Market – Sugar CRM’s new marketing automation product in this informative 50-minute video.  This video follows the preceding webinar, called The definitive introduction to Marketing Automation, which...
The Definitive Introduction to Marketing Automation

The Definitive Introduction to Marketing Automation

by Ryan Fairweather | Jun 3, 2021 | e-Marketing, Marketing, Marketing Automation, Sugar Market

Darren Flood from Evolution Marketing provides a high-level review of marketing automation in this informative 45-minute video. Darren answers the most commonly asked questions about marketing automation:  What is it?  How does it work?  How does it connect your sales...
What is the value of great customer service in a post-COVID economy?

What is the value of great customer service in a post-COVID economy?

by Ryan Fairweather | May 19, 2021 | Customer Experience, Customer service, Customer Stories, Customer Success, Sugar Serve

Why bother with a good customer experience? The CRM and Sales Impact Report released by SugarCRM recently shows that consumers are likely to pay 25% more if they receive a “frictionless” customer experience.  A poor experience has the opposite effect. The report...
What is a better “customer experience” and why is it critical to your business in 2021?

What is a better “customer experience” and why is it critical to your business in 2021?

by Ryan Fairweather | Apr 30, 2021 | Customer Experience, Sales Automation, Sugar Serve

Darren Flood from Evolution Marketing and Richard Miller from SugarCRM have a “fireside chat” and take a light-hearted look at the latest customer experience trends and technologies. This video explains how a business can use customer experience technology to turn a...
Can artificial intelligence increase sales revenues for your business?

Can artificial intelligence increase sales revenues for your business?

by Ryan Fairweather | Mar 19, 2021 | Sales, Sales Automation, Sugar Sell, SugarCRM

This is the first episode in a series of light-hearted conversations between Darren Flood from Evolution Marketing and Richard Miller from SugarCRM, who discuss the latest customer experience technology trends. Richard leads in with a statistic: “88% of sales leaders...
Why investing in your software makes good business sense

Why investing in your software makes good business sense

by typeandpixel | Aug 29, 2019 | Software

Not so long ago, software in small and medium sized organisations was a fairly insignificant expense. Your biggest expenditure would have been the purchase of Operating System licenses and Microsoft Office licenses which would have covered the business for a few years...
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  • What is a better “customer experience” and why is it critical to your business in 2021?

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