by Ryan Fairweather | Jun 9, 2021 | Customer Experience, e-Marketing, Marketing, Marketing Automation, Sugar Market
Darren Flood from Evolution Marketing provides are view of Sugar Market – Sugar CRM’s new marketing automation product in this informative 50-minute video. This video follows the preceding webinar, called The definitive introduction to Marketing Automation, which...
by Ryan Fairweather | Jun 3, 2021 | e-Marketing, Marketing, Marketing Automation, Sugar Market
Darren Flood from Evolution Marketing provides a high-level review of marketing automation in this informative 45-minute video. Darren answers the most commonly asked questions about marketing automation: What is it? How does it work? How does it connect your sales...
by Ryan Fairweather | May 19, 2021 | Customer Experience, Customer service, Customer Stories, Customer Success, Sugar Serve
Why bother with a good customer experience? The CRM and Sales Impact Report released by SugarCRM recently shows that consumers are likely to pay 25% more if they receive a “frictionless” customer experience. A poor experience has the opposite effect. The report...
by Ryan Fairweather | Apr 30, 2021 | Customer Experience, Sales Automation, Sugar Serve
Darren Flood from Evolution Marketing and Richard Miller from SugarCRM have a “fireside chat” and take a light-hearted look at the latest customer experience trends and technologies. This video explains how a business can use customer experience technology to turn a...
by Ryan Fairweather | Mar 19, 2021 | Sales, Sales Automation, Sugar Sell, SugarCRM
This is the first episode in a series of light-hearted conversations between Darren Flood from Evolution Marketing and Richard Miller from SugarCRM, who discuss the latest customer experience technology trends. Richard leads in with a statistic: “88% of sales leaders...
by typeandpixel | Aug 29, 2019 | Software
Not so long ago, software in small and medium sized organisations was a fairly insignificant expense. Your biggest expenditure would have been the purchase of Operating System licenses and Microsoft Office licenses which would have covered the business for a few years...