Specialist ACT! Consultants

Helping you get more from ACT! Customising ACT! for your business Improving your business success with specialist knowledge, systems support Evolution Marketing specialises in helping businesses implement ACT! software. ACT! is the world’s number one customer and contact management software.  ACT! can help you gain control and knowledge of your business, develop and enhance profitable customer relationships, increase staff productivity and improve your sales and marketing results.  You can further enhance the usefullness of ACT! to your business by integrating Quoting Systems, MYOB/Quickbooks Links and Custom Development. Our team of ACT! experts provide you with a complete solution that includes planning, implementation, staff training and ongoing support.  We can also help you to establish regular e-marketing.

7 key things every business can do to improve operational performance, customer relationships and sales and marketing results.  These include:

1. Centralise all contact information in the one database.
2. Target market to the right customers and prospects from your database with e-marketing.
3. Build a history of your customers.  Track and easily access all communication your staff have previously had with customers and prospects, such as file notes of past meetings, telephone calls, past orders, equipment serial numbers, service call details and more
4. Integrate your customer relationship management system with existing software such as attach emails from Outlook and link to Microsoft WORD and EXCEL
5. Increase sales through better management of sales opportunities.  Track your sales success, develop target lists and priorities, and ensure sales leads are followed up.
6. Increase your quote success rate by establishing a central quoting system, linked to your accounting software, that will help you to standardise quotes and ensure quotes are followed up 
7. Capture and better manage other critical business information.  For example anything you might currently keep in an EXCEL spreadsheet!  Other critical areas that should be managed include:
    
   o      Build a job and task management system to manage staff time and reduce duplication of tasks
   o      Track individual staff sales commissions
   o      Collaborate your sales efforts by sharing appointments and calendars
   o      Track current customers expenditure and profitability to help you understand more about what you can do for them

What Next?

If you feel that one or more of the above items would benefit your business and you are are interested in an easy-to-use and effective business system that’s right for you.  Please contact us on 1300 799 064.