by Ryan Fairweather | Feb 16, 2023 | CRM, Customer Experience, Software, Sugar Market, Sugar Sell, Sugar Serve
At Evolution Marketing, we are proud to have played a pivotal role in helping our client, NTI, win the Service Excellence award for their outstanding commitment to customer service. As a solutions partner of SugarCRM, we were able to work closely with NTI to leverage...
by Ryan Fairweather | Feb 16, 2023 | CRM, Customer Experience, General, Software, SugarCRM
10 years of partnership 🎉 it’s with great excitement that we share our 10-year partnership milestone with Sugar CRM. Our teams have worked closely together over the past decade to deliver top-notch customer relationship management solutions to our clients. This...
by Ryan Fairweather | Feb 15, 2023 | Connect teams, Customer Experience, Customer service, General, News
We’re excited to announce our partnership with Aircall, a leading cloud-based call center solution that enables businesses to make and receive calls using any internet-connected device. With Aircall, you can expect a quick and easy setup, seamless integration...
by Ryan Fairweather | Feb 15, 2023 | Customer Experience, Zendesk
2 Years of Partnership with Zendesk: A Milestone Worth Celebrating 🎉 It’s been two years since Evolution Marketing teamed up with Zendesk, the leading customer experience platform. We are proud of this partnership and its impact on the businesses we serve. From the...
by Ryan Fairweather | Jun 9, 2021 | Customer Experience, e-Marketing, Marketing, Marketing Automation, Sugar Market
Darren Flood from Evolution Marketing provides are view of Sugar Market – Sugar CRM’s new marketing automation product in this informative 50-minute video. This video follows the preceding webinar, called The definitive introduction to Marketing Automation, which...
by Ryan Fairweather | May 19, 2021 | Customer Experience, Customer service, Customer Stories, Customer Success, Sugar Serve
Why bother with a good customer experience? The CRM and Sales Impact Report released by SugarCRM recently shows that consumers are likely to pay 25% more if they receive a “frictionless” customer experience. A poor experience has the opposite effect. The report...