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How Eutility got control of their Act! reporting

by Darren Flood | Feb 17, 2016 | ACT!, Customer Stories, News

We had no consistency with the system use, no visibility of reporting and no functionality of ACT! Reporting If you’ve ever tried to use your CRM system to drive performance through reporting, you may have faced similar challenges. Starting the conversationEutility...

CitySmart using SugarCRM as an accelerator for change

by Darren Flood | Feb 16, 2016 | Act-On, Customer Stories, SugarCRM

CitySmart, Brisbane City Council’s sustainability agency, is using SugarCRM to underpin its major business initiatives, from energy efficiency programs, business networking events and community sustainability initiatives. Starting the conversation Initially it was a...

How a Mountain bike ride helped Enerdrive Recharge their failed CRM

by Darren Flood | Nov 18, 2015 | ACT!, CRM, Customer & Contact Management, Customer Stories, General, Software, Solution Type

Enerdrive Case StudyWe’ve been in this business for over a decade and over that time we’ve heard our share of customer relationship management (CRM) horror stories. No one uses it, it’s not working, and it’s not fit for purpose. If you’ve ever been involved in a CRM...

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