Blog
Evolution Marketing and Sugar CRM: Celebrating 10 Years of Partnership
10 years of partnership 🎉 it's with great excitement that we share our 10-year partnership milestone with Sugar CRM. Our teams have worked closely together over the past decade to deliver top-notch customer relationship management solutions to our clients. This...
NTI Wins Service Excellence Award with Evolution Marketing and SugarCRM Partnership
At Evolution Marketing, we are proud to have played a pivotal role in helping our client, NTI, win the Service Excellence award for their outstanding commitment to customer service. As a solutions partner of SugarCRM, we were able to work closely with NTI to leverage...
2 Years of Partnership with Zendesk: A Milestone Worth Celebrating 🎉
2 Years of Partnership with Zendesk: A Milestone Worth Celebrating 🎉 It’s been two years since Evolution Marketing teamed up with Zendesk, the leading customer experience platform. We are proud of this partnership and its impact on the businesses we serve. From the...
Introducing Our New Partnership with Aircall: Streamline Your Customer Service with Cloud-Based Call Center Solutions
We're excited to announce our partnership with Aircall, a leading cloud-based call center solution that enables businesses to make and receive calls using any internet-connected device. With Aircall, you can expect a quick and easy setup, seamless integration with...
Three reasons for connecting your sales and finance teams with Salesroller
The misalignment between sales and finance teams is a problem as old as time, which is why many organistions simply accept that oil and water cannot mix. It is easy to understand why sales and finance teams may have an uneasy relationship. Sales personnel are focused...
Sugar Market Demonstration and Discussion
Darren Flood from Evolution Marketing provides are view of Sugar Market – Sugar CRM’s new marketing automation product in this informative 50-minute video. This video follows the preceding webinar, called The definitive introduction to Marketing Automation, which...
The Definitive Introduction to Marketing Automation
Darren Flood from Evolution Marketing provides a high-level review of marketing automation in this informative 45-minute video. Darren answers the most commonly asked questions about marketing automation: What is it? How does it work? How does it connect your sales...
What is the value of great customer service in a post-COVID economy?
Why bother with a good customer experience? The CRM and Sales Impact Report released by SugarCRM recently shows that consumers are likely to pay 25% more if they receive a “frictionless” customer experience. A poor experience has the opposite effect. The report...
What is a better “customer experience” and why is it critical to your business in 2021?
Darren Flood from Evolution Marketing and Richard Miller from SugarCRM have a “fireside chat” and take a light-hearted look at the latest customer experience trends and technologies. This video explains how a business can use customer experience technology to turn a...
Four new tools for Customer Success Management
In this video, Darren Flood from Evolution Marketing and Richard Miller from SugarCRM take a light-hearted look at the latest customer experience trends and technologies.SugarCRM’s recent acquisition of W Systems offers SugarCRM customers a new range of tools that can...