Advanced Email and Calendar Integration
Riva is purpose-built for enterprise organisations who need a more secure, purposeful, and refined way to connect Sugar with Exchange, Outlook 365, G Suite and Notes.
Scalable data flows
Riva creates secure, scalable data flows to intelligently sync information between CRM and email platforms like Outlook, Exchange, and Google Workspace. These flows are created with respect for complex business rules required in regulated industies.
Riva is the seamless conduit that intelligently connects disparate platforms. With the Relationship Engine in the background, the applications that rely on your customer data are synchronised to support your teams and customers.
Benefits of Riva for SugarCRM
CRM is easier
Riva creates seamless data flow between applications like email, calendar, contacts, and tasks and CRM – synchronising relationship data and eliminating the need for task switching, application toggling, and data entry duplication across platforms.
CRM is smarter
Riva’s intelligent sync brings real-time access to relevant data, putting meaningful details at your team’s fingertips so each customer interaction matters. Smarter exchanges pave the way for greater efficiency, shorter sales cycles, and improved relationships
We have an unbroken streak of more than 1,100 successful security reviews – demonstrating our commitment to preserving our clients’ reputations and their customers’ privacy. Riva’s solutions exceed standards for security and regulatory compliance.
Key Features of Riva for SugarCRM
Riva uses applied intelligence to seamlessly and reliably synchronise only relevant contacts, calendars, tasks, emails, opportunities, cases, custom objects, and fields – eliminating the clutter and confusion of duplicate entries.
Riva requires minimal changes to enterprise infrastructure, CRM, or business applications, making it is easy to administer and deploy – whether in the cloud or your data centre.
Efficient real-time data processing
Synchronise appointments, meetings, and contacts across platforms in real-time to leverage the benefits of improved client engagement tracking, metrics, analytics, and reporting and ensure team calendars are always up-to-date.
Support for data encryption and data-loss
Riva supports data encryption solutions that use real-time endpoint encryption strategies and integrates with leading enterprise data-loss prevention applications.
No required plug-ins or apps
Riva operates behind the scenes to connect existing enterprise CRM and business applications. As a result of its simple, elegant design, installation requires no plug-ins or designated apps.
User-friendly business intelligence tools
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