Five key plays to improve user adoption

Five key plays to improve user adoption

We talk a lot about CRM being a journey – and with good reason. It can be arduous and challenging. You’ll encounter obstacles and almost certainly need to make a few detours along the way. And you’ll need to ensure your fellow travellers are well-equipped and...
Sugar 9 brings sweet new functionality

Sugar 9 brings sweet new functionality

Unlike most CRM software solutions, which typically release a new version once a year, Sugar continues to deliver new functionality every single quarter (and at no cost to users).  Last month saw the release of Sugar 9, which includes an impressive range of new...