by Ryan Fairweather | Feb 15, 2023 | Connect teams, Customer Experience, Customer service, General, News
We’re excited to announce our partnership with Aircall, a leading cloud-based call center solution that enables businesses to make and receive calls using any internet-connected device. With Aircall, you can expect a quick and easy setup, seamless integration...
by Ryan Fairweather | May 19, 2021 | Customer Experience, Customer service, Customer Stories, Customer Success, Sugar Serve
Why bother with a good customer experience? The CRM and Sales Impact Report released by SugarCRM recently shows that consumers are likely to pay 25% more if they receive a “frictionless” customer experience. A poor experience has the opposite effect. The report...