This is the first episode in a series of light-hearted conversations between @DarrenFlood from Evolution Marketing and @RichardMiller from SugarCRM, who discuss the latest customer experience technology trends.

Richard leads in with a statistic: “88% of sales leaders expected to see business technology in the next 2 years.” Darren then demonstrates some exciting new AI functions, such as lead fit similarity and lead conversion likelihood scoring, which have been added to Sugar Sell, as part of SugarCRM’s continuous improvement of its platform and without additional cost.

Watch this short, but engaging video to learn more about how #CRM and #marketingautomation is rapidly evolving in order to meet the changing needs of #salesprofessionals.

#EvolutionMarketing has over fifteen years of experience consulting with clients to design, deploy and maintain #technology-mediatedsales and #customerexperiencesolutions in Australia. We are different because our team of highly skilled consultants and engineers pride themselves of delivering the best customer service in the industry. Our speciality is complex projects that require a high level of customisation and integration. We want to work with you to make your CRM solution work for you.

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