Blog
Act! v19 coming to Australia in January 2017
The End of the year is fast approaching, and veteran Act! users normally associate this time of year with the release of a new version of Act!.Swiftpage have confirmed that v19 is on it's way, and while they normally aim for an October/November release schedule, in...
Handheld Contact: The easy way to get access to your contacts on the go
Handheld Contact (HHC) is an easy to use application you can install on your mobile device and have access to your Act! contact information while you are on the road. Need to see your next appointment or create a history note? Do this from your mobile device and sync...
Keep SugarCRM and PHP up to date to protect against security vulnerabilities
Internet connected services exist in a constantly evolving environment. Changes are always being made, vulnerabilities are discovered and constantly corrected.This is not an indefinite life-cycle though, as it is not practical to maintain ageing software, especially...
SugarCRM and Box.com
Keeping data in the cloud is happening more and more as it allows staff to access the information they need, when they need it, from the devices they are using.With this in mind, the RT SugarBox add-on for SugarCRM lets you keep office documents, contracts, images and...
Consistent Dashboards for SugarCRM Users
When you drive your car, the dashboard informs you as to the speed you're traveling at, how much fuel you have left in the tank and a number of other things useful to the act of driving a car.Similarly, in CRM the dashboard can tell you important information. Sales...
Why you should customise your Layouts in Act!
Act! is an invaluable tool, especially for those that have not used a CRM platform before in their business.On its own, the default layout in Act! is quite functional. It has fields to record all the important information about a contact, such as their name, address,...
Save on SugarCRM with Multi-year Contracts
For organisations committed to SugarCRM there are a benefits in entering into a multi-year contract.The default arrangement with Sugar, and the one most clients have in place is year-to-year contract. This is where you pay in advance for a 12 month subscription and...
What’s new in Sugar 7.7
There have been quite a few new enhancements with this latest release.Here is a summary below.Tagging – The new tagging system will allow you to not only create custom tags for reporting but to organise them any way that you want. It will also give your users the...
SugarCon Report
Two flights and 17 hours is a long way to go for a 3 day conference, but going to SugarCon in San Francisco to connect with other business leaders using SugarCRM and leaders in the industry is a great way to get insight into where SugarCRM and business technolgy...
New Customer Journey Plugin
The screenshot below shows the new customer journey plugin announced by Sugar at SugarCon in June.This new plugin will allow you to define the steps that your customers pass through on their journey from interested prospect to satisfied customer advocate. Implementing...